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Privacy Policy

Privacy Policy

Real Estate Guru is a licensed real estate agency in Costa Blanca, Spain.

  1. DATA OF THE DATA CONTROLLER

Company’s name: Valentina Meus

NIE: Y2579979Z
Address: Avinguda del Mediterrani 37, Benissa 03720, Alicante, Spain
Telephone: +34 622 489 247
E-mail regarding Data Protection: info@realestateguru.es

1.1. Applicable regulations

Our Privacy Policy has been designed in accordance with EU General Data Protection Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), and, insofar as it does not contradict the aforementioned Regulation, by the provisions of the Spanish legislative framework in matters of the Protection of Personal Data.

By providing us with your data, you declare that you have read and are aware of this Privacy Policy, giving your unequivocal and express consent to the processing of your personal data in accordance with the purposes and terms set out herein.

The Company may modify this Privacy Policy in order to adapt it to legislative, jurisprudential or interpretative developments of the Spanish Data Protection Agency. These privacy conditions may be supplemented by the Legal Notice, the Cookies Policy and the General Conditions which, where appropriate, are established for certain products or services, if such access entails any particularity in terms of the protection of personal data.

1.2. Data Protection Officer

The company does not have a Data Protection Officer.

  1. PURPOSE OF THE PROCESSING OF PERSONAL DATA

The processing we carry out of your personal data responds to the following purposes:

  • To provide you with information related to the products and services offered by our company and which are detailed on this website and which could lead to professional referrals within the scope of Real Estate Services.

  • To carry out the contracting of our services through the acceptance of the corresponding quotation / order and/or the signing of a commercial contract.

  • To send you by email and/or post news and updates about our entity, as well as updates to our catalogue of products and services.

  • To manage the Users of the Website and, where appropriate, the activation and administration of registration as a User in the reserved area of the Website.

  • To channel requests for information, suggestions and complaints from interested parties for their management and resolution.

  • To keep you informed, whether by electronic means or mobile devices, of any information that may be of interest to you;

  • To manage the sending of the Newsletter to users who subscribe to it.

2.1. Retention period of your data

Personal data will be kept only for the period of time that is reasonably necessary, taking into account the need to respond to issues that arise or resolve problems, make improvements, activate your services and comply with the requirements demanded by applicable legislation. This means that personal data may be retained for a reasonable period even after the data subject has stopped using the WEBSITE.

In the case of subscriptions, we will keep your personal data from the moment you give us your consent until you revoke it or request the limitation of processing. In such cases, we will keep your data blocked for the legally required periods.

  1. LEGAL BASIS AND DATA COLLECTED

The legal basis for the processing of your data is the express consent given by means of a positive and affirmative act (filling in the corresponding form and ticking the box to accept this policy) at the time you provide us with your personal data.

3.1. Consent to process your data

The legal basis for the processing of the personal data of Users and/or Clients lies in letters a), b) and c) of number 1 of Article 6 of Regulation (EU) 2016/679 of 27 April.

  • The User and/or Client has given their express consent for the purposes described which require the processing of the User’s and/or Client’s data, as well as, within the framework of a contractual or pre-contractual relationship, for the handling of their request for information and/or execution of the provision of the service.

  • The User and/or Client has given express consent by means of a positive and affirmative act (filling in the corresponding form and ticking the box to accept this policy) at the time of providing us with their personal data.

3.2. Categories of data

The data collected refer to the category of identifying data, such as: First Name and Last Name, Telephone Number, Postal Address, Company, Email address, as well as the IP address from which you access the data collection form.

  1. SECURITY MEASURES

As part of our commitment to guaranteeing the security and confidentiality of your personal data, we inform you that we have adopted the necessary technical and organisational measures to ensure the security of personal data and to prevent its alteration, loss, processing or unauthorised access, taking into account the state of the technology, the nature of the stored data and the risks to which it is exposed, in accordance with Art. 32 of EU GDPR 679/2016.

  1. DATA DISCLOSURE

No disclosures of data or international transfers of your data are foreseen, except for those authorised by tax, commercial and telecommunications legislation, as well as in those cases in which a judicial authority requires us to do so.

  1. RIGHTS OF THE USER

Any data subject has the right to obtain confirmation as to whether or not we are processing personal data concerning them. Data subjects have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, to request their erasure when, among other reasons, the data are no longer necessary for the purposes for which they were collected. In certain circumstances, data subjects may request the restriction of the processing of their data, in which case we will only keep them for the exercise or defence of claims. For reasons related to their particular situation, data subjects may object to the processing of their data. The Controller will cease to process the data, except for compelling legitimate reasons, or for the exercise or defence of possible claims.

In accordance with current legislation, you have the following rights: the right to request access to your personal data, the right to request their rectification or erasure, the right to request the restriction of their processing, the right to object to the processing, the right to data portability and, likewise, the right to withdraw the consent given.

6.1. How can I exercise my rights?

To exercise your rights, you must contact the controller, requesting the corresponding form for the exercise of the chosen right. Alternatively, you may contact the competent Supervisory Authority to obtain additional information about your rights. The contact details for exercising your rights are telephone +34 622 489 27 and email: info@realestateguru.es. Remember to attach a copy of a document that allows us to identify you.

CONSENT FOR SENDING ELECTRONIC COMMUNICATIONS

Likewise, and in accordance with the provisions of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, by completing the data collection form and ticking the corresponding box “I accept the sending of electronic communications”, you are giving your express consent for information about the Company to be sent to your email address, telephone, fax or other electronic means.

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